Guaranty Trust Bank (GTBank) has announced a revision in its SMS transaction alert charges, with the fee increasing from ₦4 to ₦6 per message effective Thursday, May 1, 2025.
In a customer notice issued on Wednesday, the bank cited rising telecommunication service charges as the reason for the upward adjustment.
“This adjustment is due to a recent increase in telecom rates as communicated by the telecommunication service providers,” GTBank stated.
The bank emphasised the role of SMS alerts in enhancing account security and monitoring, saying, “Transaction alerts are important and help you keep track and stay in control of activities on your account.”
Despite the new fee, GTBank assured customers that they could opt out of SMS alerts by choosing alternative notification methods.
“If you prefer not to receive transaction alerts via SMS, you can update your preferences by completing the transaction alert form on our website and sending it to gtbankmailsupport@gtbank.com,” the message noted.
Customers needing further assistance were advised to contact GTBank’s customer support helplines.
